IT News

Our Email has Changed!

posted Aug 23, 2015, 10:04 PM by Grant Harris

Our email has moved to Google App
@gloucester.k12.ma.us is now 
@gloucesterschools.com
Please update your contacts to reflect the change

New Beeman Computer Lab

posted Jan 9, 2014, 12:07 PM by Grant Harris   [ updated Jan 9, 2014, 12:07 PM ]

We have completed the build of a new Computer Lab/Library at Beeman School. This new lab is equipped  with 28 new 21" iMacs, New Desks and Chairs. If you are at Beeman we encourage you to stop by and take a look.

New Admin-Prek Connectivity & Setup

posted Aug 27, 2013, 6:35 AM by Grant Harris   [ updated Aug 27, 2013, 6:35 AM ]

The IT staff has finished cabling the New Administration/Preschool Building at 2 Blackburn Drive. 


  • All data lines have been pulled, tested, and labeled.  (over 10K ft. of cabling)
  • Installed new wall mounted Data cabinet 
  • Extended the City/School Fiber Network to site
  • Install and configured new Gig POE switches
  • WiFi has been installed across the building for 100% coverage
  • Tested VoIP connectivity to central PBX's

This was a major job and I wanted to thank Tylor Marquis, Joe Brancaleone, and Paul Donovan for making this happen on-time. 

Great Job!

Grant Harris
IT Operations Manager

IT Department News Updates

posted Jul 24, 2013, 10:37 AM by Grant Harris   [ updated Mar 10, 2014, 5:22 AM ]

It has been a while since our last news update and we 
would like to provide everyone with some information on the Departments 
current projects as well as their status.



Wireless Network Install/Upgrade
Status: Complete 2013

We have completed the install/upgrade of all wireless access points across the district. This project was completed in February of 2013.



Replaced Helpdesk Ticketing System
Status: Complete 2013

Deployed new online Helpdesk Ticketing system for staff powered by Spiceworks at the beginning of this school year. This system is accessible from school/home. 



Installed Network Monitoring Systems
Status: Complete 2013

Installed PRTG network monitoring system. This system allows the IT staff to receive alerts of network and server outages as well as performance/resources of those devices . This tool also allows for historical analysis  of traffic flow. This is critical for trouble shooting network congestion as well as utilization and optimization.



iPad Pilot - O'Maley Middle school 
Status: Complete 2013

This year we have deployed 60 iPads in two 6th Grade classrooms to pilot a 1-to-1 program. Students use these devices every day/all day to complete curriculum assignments as well as collaborate on research & projects. Also there are a additional 90 iPads on mobile carts that are dispersed across the grade levels to 
assit with the integration of technology in the classroom.



New Mobile Lab - East Gloucester School
Status: Complete 2013

Replaced the outdated laptop cart with 30 New 13" MacBook Pro's. 



Google Docs for GHS
Status: Complete 2012-13

All students in Grades 9-12 as well as staff are active in the districts google portal. Teachers and students can share and collaborate on projects at school and from home using these tools. 



Switch Edge Switch Upgrades
Status: Complete 2012-13

Upgrades all schools edge switches to full Gigabit with POE. These switches allow for greater speeds as well as provide power for cameras and phones.



Replaced Phone Systems District Wide
Status: Complete 2012-13

Replaced all phones district wide with Mitel VoIP PBXs at each school as well as deployed 400+ handsets. All staff now have extensions and Voice mail.




Upgraded District Firewall and Traffic Shaper
Status: Complete 2012-13

Upgraded the primary district Firewall and Network Traffic Shaper to accept higher connection speeds from our ISP as well as handle the increased demand on content filtering ans QOS.



Upgraded Internet Connection
Status: Complete 2012-13

Upgraded the City/Schools Internet connection from 45mb/45mb with 20mb/10mb backup connection to 200mb/200mb with a 120mb/20mb backup connection.



Virtualization District Data Center/SAN
Status: Active 2013-14

The department is actively migrating our physical servers and applications to its new VMWare servers and EMC VNXe SANs. This move allows for:
Consolidation of District resources
Central Management  & Monitoring
Effective Backup and Disaster Recovery
Optimization of Hardware & Network Utilization
Quick Deployment of Servers and Applications
Increases Up-time and Availability
Reduces Power & Cooling Requirements
Increased Storage Capacity 
We have already moved 1/3 of our daily production servers to this new system. Our current VM Cluster has over 500GB of RAM and 20TB+ of RAW storage.



iPad for PreK and SPED
Status: Active 2013-14

Preparing to deploy 30 iPads to PreK and SPED staff across the district.  



Google Docs for Elementary 
Status: In Development 2013-14

We are working to deploy Google accounts for all Elementary staff and to grade 4-5 for the start of the 2013-14 school year. Staff websites will also be created once the accounts are setup.



BYOD/ Phase 1 (District Staff) 
Status: In Development 2013-14
The IT staff is currently in the final testing phase of deploying Bring Your Own Device (BYOD) for district staff members. This wireless network will be accessible to all staff across the district and will require authentication of each user to connect their mobile devices (laptops, tablets, and smart phones). We will keep you posted.



There are many more items on the horizon, we will keep you posted!

Wireless Network Upgrade - Update

posted Dec 16, 2011, 7:12 AM by Grant Harris   [ updated Dec 16, 2011, 7:12 AM ]

The IT Dept. has successfully completed upgrading the Wireless Network at the following schools:
  • West Parish
  • Plum Cove
  • Beeman
  • O'Maley 
We are in the process of  deploying the new wireless systems to the following schools over the next few months:
  • GHS
  • Veterans
  • East Gloucester
  • Central Admin/PreK

Wireless Network Upgrade

posted Aug 15, 2011, 8:03 AM by Grant Harris   [ updated Aug 15, 2011, 8:18 AM ]

As a part of the overall WAN upgrades this summer we are upgrading our existing wireless network. We have chosen the unified hardware solution by AeroHive. Their wireless products offer robust connections speed, transparent usage, central management, scalability, and supports integration into our current Active Directory environment for security policy enforcement. 

We will be ripping and replacing the current hardware out over the next 3-4 weeks, if you experience any connectivity issues during this transition period please open a helpdesk ticket, contact us via email: networksupport@gloucester.k12.ma.us or phone: 1-978-281-9844

GHS Staff and Students: Computer Access

posted Jun 27, 2011, 7:34 AM by Grant Harris   [ updated Jun 27, 2011, 7:50 AM ]

The IT Dept. is changing the way Staff and students access the computers at GHS. Starting fall of 2011 all everyone will be required to use a username and password to logon. 



GHS Staff: The user name is the first part of your email address before the @gloucester.k12.ma.us, and the pass word is 
your email password.



GHS Students: You will initially login using a user ID that is mad-up of "First name . last name", here is an example: bob.smith . Your password will be you student ID but it must be 8 charters long. If your current student id is only 5 charters we will be adding three 0's to the front of the ID number. Example: 00051235.

Once you have logged you will be prompted to change your password. Your new password will need to be at least 8 charters long and contain one number one, capital letter, and one nonstandard charter. Also you should not use your login ID in the password. 

Here is an example of a proper password: Kat025$e

Note, Staff will not have access to your password, so if you forget your account password your teacher will have to email support in order to have the password resest.

District Mac Uses - Active Directory Integration

posted Jun 24, 2011, 10:07 PM by Grant Harris   [ updated Jun 24, 2011, 10:18 PM ]

The IT Department has completed migrating its Mac users to use our central Active Directory system for user authentication. This will allow for easier management of user accounts as well as provide greater flexibility with network resources. All uses files have been migrated over to the new users profiles.

The process is the same as it was on the old Open Directory system, at start up you will prompted for your user account information. The user name is the first part of your email address before the @gloucester.k12.ma.us, and the pass word is your email password.

If there is any issues or questions please contact the IT Department: networksupport@gloucester.k12.ma.us

New Classroom Computers for K5 rooms

posted Jan 20, 2011, 1:34 AM by Grant Harris   [ updated Jan 20, 2011, 1:39 AM ]

Each primary K5 classroom computer will be replaced this year with new 20" iMac's.

East Gloucester, Fuller PreK, and Veterans have had their workstations replaced, the rest of the K5 schools are scheduled to be replaced by the end of February 2011.

Google Docs Portal

posted Jan 20, 2011, 1:19 AM by Grant Harris   [ updated Jan 20, 2011, 1:34 AM ]

The IT staff has deployed Google Docs for Grades 6-8 via a district Google portal. This allows student and staff to create, share and distribute files and projects over the internet. The portal offers access to the following Google tools:
  • Documents (Word)
  • Spreadsheets (Excel)
  • Presentations (PowerPoint)
  • Sites (web site tools)
These tools can be accessed from any computer at school or at home with internet access, thus allowing students and staff to collaborate on projects individually or in a group.




The goal is to incorporate this amassing online resource to Grades 9-12 next year.

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